Accreditation guidelines

 

Stillvacation.com meets Accreditation guidelines standard, which include a commitment to doing well to resolve every consumer complaint. Accredited Businesses pay fees for accreditation review / services and to support the public. Accreditation does not mean that a business product or service has been evaluated or endorsed by Stillvacation.com, or that it has determined product quality or the competence of the business in performing the service.

Not every business is eligible for Accreditation guidelines standard. Businesses must meet, commit and maintain Accreditation Standards (Accreditation Standards) in order to qualify and maintain Accreditation. The stillvacation.com Accreditation Standard represents good advertising, sales and customer service practices that enhance customers’ trust and confidence in the business. This Code is based on Stillvacation.com’s standards for Trust, eight principles that encapsulate the essential elements of creating and maintaining trust in business.

To be eligible for Accreditation, a business must complete an Accreditation application.

 

After receiving a complete Accreditation Application, Stillvacation staff:

Review the application
Researching the business and its principals
Verifying the information presented in the application
May ask for additional information
Can request proof of specific information on the application
After the review and verification process, BBB will evaluate whether
business meets the stillvacation.com Accreditation Standard (Accreditation
Standard)

After stillvacation.com has completed its evaluation, the application for BBB Accreditation is either approved or rejected. If an applicant is found to comply with the stillvacation.com Accreditation Standards, it will be submitted to the stillvacation.com Board of Directors, or a committee of that board, for final approval. If the application is rejected, stillvacation.com will contact the applicant, indicating the stillvacation.com Standard, which was not met and any recourse available to the applicant.

 

Accreditation Standards :

1) Build Trust
Create and maintain a positive track record in the market.

2) Advertise Honestly
Adhere to established advertising and sales standards.

3) Tell the Truth
Represent products and services honestly, including clear and adequate disclosure of all material requirements.

4) Transparent
Openly identify the nature, location and ownership of the business, and clearly disclose all policies, warranties and procedures that affect the customer’s decision to buy.

5) Promise of Honor
Obey all written agreements and verbal representations.

6) Be Responsive
Deal with market disputes quickly, professionally and in good faith.

7) Maintain Privacy
Protect any data collected from mishandling and fraud, collect personal information only when necessary, and respect customer preferences regarding the use of their information.

8) Creating Integrity
Approach all business dealings, market transactions and commitments with integrity.

 

Stillvacation.com Business Profiles may not be reproduced for sales or promotional purposes.

Stillvacation.com Business Profiles are provided solely to assist you in making your own best judgment. Stillvacation.com asks third parties that publish complaints, reviews and / or responses on this website to confirm that the information provided is accurate. However, Stillvacation.com does not verify the accuracy of any information provided by third parties, and does not guarantee the accuracy of any information in the Business Profile.

When considering grievance information, please consider the size and volume of the company’s transactions, and understand that the nature of complaints and the company’s response to them are often more important than the number of complaints.

The Stillvacation.com Business Profile generally covers a three year reporting period. Stillvacation.com Business Profile may change from time to time. If you choose to do business with this business, let the business know that you contacted Stillvacation.com to obtain a partner Business Profile.

As a matter of policy Stillvacation.com does not endorse any product, service or business.